Frequently Asked Questions
GENERAL QUESTIONS
The Palio in Siena is held twice a year; on July 2 and August 16 (no matter the day of the week). In total, the event is held over 4 days.
Since the mid 1600s the Palio di Siena has been run in the city’s famous city ‘square’, Piazza del Campo. The piazza is not in a typical square or rectangular shape, but more in the shape of sea shell, curved at the top, flat on the bottom. The race is run (3 laps) in a clockwise direction around the piazza on the clay “track” that is layed down in the campo a few days before the race.
Our Apartment/Window options do provide for drink refreshment (wine, water and or juices), plus an assortment of food items and snacks. Certain Balcony locations do provide some drink refreshment and or food items or snacks, depending on the particular balcony; however, the drink options are limited usually to sodas and or water and juices; no alcohol is served or allowed to be brought in. Consider as you might with any modern sports arena or stadium, when you wish a drink or food items, you step out to a concession stand; in the same way you can step off the balcony and exit the shop to spend time in one of the many bars and or cafes that just outside the Campo for your food, wine or other alcohol refreshments. With either (apartments or balcony) access to a restroom is either directly in the adjoining space or just outside the space. The Grandstands (which represent approximately 80% of all reserved tickets) do not provide refreshments or access to a restroom, as the restaurants and or bars in the buildings behind the grandstand seating are not open during the time of the Palio; only before and after the time of the parade/race are they open for business. With Grandstand seats we suggest to visit your favorite bar and cafe to enjoy a pre-race drink and or snack; as well as take car of any bathroom needs.
Actual Palio Tickets for the race and tickets for the Contrada dinner will be given to you in Siena. The specific location for “pick-up” or delivery and the time for receiving your tickets will be given in with your time line summary, in most cases the location will be your hotel. Our tour director and other company personnel are in Siena for each race and will be in available during the days of the festival in order to help you with tickets or other festival related issues. We do not mail Palio tickets for several logistical reasons, primarily to avoid any problems (i.e. lost in the regular mail; forgotten at home, etc…).
You cannot see the race or the historical parade that precedes it unless you are in a reserved ticket position or in the the center of the campo, where you can stand (possibly in the sun) for the 3 plus hours prior to the race. Our ticket positions are in the shaded sections of the campo.
The time to be in your reserved ticket position is by 4:45 pm; in most instances the race/event will over by 8:15 pm.
After the winning horse/jockey crosses the finish line, a full celebration of the winning Contrada will begin (as one could expect). Once this celebration starts there is no time limit; eventually the winning Contrada members will make their way with their winning horse and jockey to leave the campo, passing Fonte Gaia and exiting the campo at San Martino. In July, the winning Contrada take their celebration to the Church of the Provenzano; in August the initial celebration finds its way to the Duomo (Siena Cathedral). Eventually the winning Contrada will make their way back to their own neighborhood to continue their celebrations. These celebitory actions are not “closed” to the public.
The horse blessings are a featured activity with your package; however, a ticket is in fact not actually needed to witness a horse blessing. They take place in the early afternoon on the day of the Palio (approx 2:30pm) in the respective churches of each Contrada. As part of your ticket pacakge, you will receive suggestions on which blessing to witness and where these are located.
Yes, there are defined pay-to-park (blue line) areas and also pay-to-park covered parking garages around the perimeter of the historical city. From these areas you would then walk in to the city center. With the many people arriving, naturally the earlier you arrive, the more chance of finding a spot to park.
There are several activities to be aware of. On the day of the race (July 2 or August 16) the ‘horse blessings’ begin at about 2:30pm (2pm in August) in the respective churches of each Contrada. This activity is free, but obviously you will give way to any Contrada member before entering the church; the ‘in city’ parade begins after the hourse blessings; the historical parade begins in the campo just after 5:00pm (a little earlier in August); the historical parade lasts approx 2 hours; the race gets ready to begin after the parade is completed. After the race by tradition, the winning Contrada will leave in celebration from the campo to go first the Church of Provenzano (July race) or the Duomo (August race). Afterwards they will proceed to their own neighborhood church and for more celebrations.
There is no particular “dress code” for any of the functions/activities. It is basically casual clothing and according to the weather and tempature. However, our suggestion, NO beach wear (“ie. tank tops, flip flops), in particular for the contrada dinner.
The city tour lasts about 1.5 to 2 hours and includes the major highlights of Siena, including the most unique part of the tour, a visit to one of the Contrada Museums. Each Contrada (17) has their own museum, which contains many historical and artistic pieces, representing the history of the Contrada and Siena. One of the items of interest are the victory banner taken by the Contrada when it wins a Palio. During the Palio, only through a special reservation request can one access these museum treasures. Our hotel/ticket package provides you this special reservation.
The practice/trial races (prova) can be interesting, and for visitors more a tool to understand how the Palio race is conducted, but the prova in no way can be considered an equal replacement for the final race. The trial races are not for qualification; all of the 10 participants are in the race regardless of how they may finish in a practice run; they can only be eliminated if their horse is somehow injured or unable to run. And if a horse is unable to run, the Contrada does not receive a replacement; so the trial races are not run at full speed for the entire 3 laps. There is certainly a unique atmosphere during the trials (more like a pep rally for all the Contrada), but the level of intensity is no where near the same as the final race.



LOCATION / TYPE
Our individual Grandstand Seat tickets are in the shaded sections of the campo. Balcony and Window positions are in all areas of the campo. Our tickets are offered in the 4 locations as follows:
Mossa (Start/Finish Line): Grandstand Seats, Balcony Seats (and Balcony Standing), Private Windows (each suitable for up to 3 persons)
Fonte Gaia: Grandstand Seats, Balcony Seats (and Balcony Standing), Private Windows (each suitable for up to 3 persons)
Casato: Grandstand Seats, Balcony Seats, Private Windows (each suitable for up to 4 persons)
San Martino: Private Balcony (suitable for up to 20 persons) or Private Windows (each suitable for up to 4 persons)
Mossa, Fonte Gaia and Casato are in the shade of the campo at the time of the race. For more details on ticket locations read the question/answer above.
Yes, given the campo has a natural downward slope (going away from the grandstands towards the Torre del Mangia) you are able to see the race and the action as it moves around to the far side for the 3 laps it takes to complete.
For balconies we offer both seated as well as standing positions. Typically the seats are in the form or individual chairs or in some cases benches and are placed in front of a step-up bench used for the standing positions. With either ticket (seated or standing) the positions are assigned – in other words if you decide to leave your position and for instance step inside the adjoining apartment or shop you will not loose your position on the balcony to someone else.
Yes – Balconies or individual windows can be reserved for private use; naturally it depends on the size of your group. Please contact us with any custom requests.
Yes, children can attend, but suggest the minimum age to consider is 5 years. Unfortunately, discounts for Palio tickets are not able to be offered for children.
Sorry it is not possible. This is primarily due to lack of sufficient space in either the reserved grandstands or seated balcony positions, as well as for general safety concerns. However, a ticket option that can work well for families with smaller/younger children is with one of our apartments with windows overlooking the campo square.
Our Balcony options will serve some drink refreshments (sodas, juices and or water, depending on the particular balcony) and or snack food items (again depending on the balcony) in the adjoining shop (or apartment) during the two-hour parade that precedes the race. Our Window ticket options do provide an assortment of light food and drink refreshments, (in some locations wine, water and juices. Therefore, with either of these options it is not necessary to bring your own food and it is otherwise requested not to bring any food items, additional wine, or alcoholic drinks of any kind in glass bottles. For Grandstand reserved seating (depending on security measure in place) you are permitted to bring your own beverages in plastic bottles; possibly some light food is also permitted, but in either case these items cannot be carried in coolers or other large containers.
Known to the Sienese as the ‘Cena Prova Generale‘, each of the 10 Contrada who will participate in the race will hold and invitation-only dinner in Siena the night before (thus on either July 1st or August 15th). The setting for each dinner is outdoors in a special street or piazza within the respective Contrada (district). Depending on the size of the Contrada, some dinners are served in this fashion for well over a 1,000 Contrada members and their guests. The dinners are by invitation only (you cannot arrive in Siena and simply walk up to purchase a ticket). The dinner while of course festive is also a way to raise money to support the financial needs of the Contrada. The dinner is 4-courses, served with wine and of course the ambiance of a very special evening.
The selection for the Contrada is naturally based on who runs (only 10 of the 17 Contrade are in any one race). We personally know individuals in many of the Contrade, so we are sure to have these very special tickets to offer to our clients. You will be informed either prior or on your arrival in Siena as to which Contrada dinner you will attend. Our tour guides and or company representatives will be at the dinner(s) we choose to attend.
There are 6 trial races (prova) during the 4 Days of the Palio. The most exciting of these are the 3 evening prove (7:00pm on June 29, 30, July 1 or August 13, 14, 15) – members of each Contrada will be in the campo to support their cause. Trial Race Tickets are optional and therefore not part of the Base Package. Of the 3 evening races, the most typical choice is the last one on either July 1st or August 15th, known as the ‘prova generale’, given it precedes the Contrada dinner (Cena Prova Generale) held later in the evening. Unlike the final race, there is not a parade or procession prior to any of the trial races; the entry time is therefore much later, recommended at 7:00pm pm. Also please note for various reasons, trial race tickets are generally not in the same location as your Palio Tickets (read more details below).
Typically not, since grandstand seats are taken by the different Contrada and their members. They even take many of the balconies. This leaves a only a few balconies and windows available for use for the trial race tickets. Our Trial Races tickets are located in one of our apartments that overlooks the campo. Up to 4 persons are assigned to each window. There are 4 windows in the apartment (2 windows per floor).



Policies
If there is rain on the day of the Palio (July 2nd or August 16), making the track conditions not suitable to run the race or Invalid “Mossa” for the start of the Palio that does not allow the start before sunset, then the race will be rescheduled for the next day (July 3rd or August 17) or even the day after if necessary. Your tickets, are good for the race whichever day it is run. Unfortunately there are are no refunds if you are not able to stay over for the rescheduled race. We highly recommend that you also book your stay the night or two nights following the day of the Palio to ensure that you will be able to attend the event, even if it is postponed. Tickets for a respective Trial Race can be honored on the mornning or evening race the day after a cancellation, subject to availabilities. Tickets for the Contrada Dinner are not refundable if the activity is cancelled due to bad weather conditions or otherwise cancelled by the respective Contrada, since this activity cannot be rescheduled.
Palio Tickets are non-refundable. However, resale provisions are given in case of cancellations – please see our Terms and Conditions for further details in regard to Tickets and Package reservations for the Palio.